Chubb Agent Portal provides a personalized homepage; a seamless way to view all your business with Chubb; and convenient access to all of your Chubb applications.
We are proud to provide a wide variety of complementary digital solutions that allow your agency or brokerage to service your clients better, faster, and more efficiently. We are continuously investing in technology to deliver solutions for your most frequent requests: real-time transaction processing and 24/7 access to policy, claims, and billing information. Our portal can interface with third-party agency management systems to allow you to manage information across different carriers in one central location.
Grow and manage your business with us using our online platforms.
Report a Loss* (Business & Personal)
Submit a loss while on the phone with a client and immediately provide them with a claims reference number which automatically cedes into your agency management system for future reference.
Portal learning center (Business & Personal)
Access training videos and user guides.
Access monthly agency billing statements for agency billed policies. View billing summary information or view and print monthly statements.
Access to enroll agency codes in direct deposit for receipt of direct bill commission payments via electronic funds transfer (ACH).
Access monthly direct bill commission statements for direct billed policies. View commission summary information or view and print monthly statements.
Request download resends, review recent download transactions, and more.
ClaimView* (Business & Personal)
Provide your clients with detailed information about their claim status within 24 hours of an update, including certain adjuster notes. The check inquiry feature allows you to view detailed claim check payment information on third party liability and first-party claims within 24 hours of the claim check issuance.
Daily downloads of your claims detail will keep you on top of your customers’ claims activities, including first notice of loss and claims status updates.
Claims activity & notes
Works with Transact Now for updates every two hours (Vertafore only).
Direct bill commission download
Update your agency management system with your Monthly Commission Statements, allowing you to reconcile your agency records with Chubb’s quickly and easily.
Access management portal
The reimagined Access Management Portal provides a fast and easy way for Agency Administrators to create and manage users. The agency or brokerage designates an Agency Administrator (through their local Chubb representative), who then has the authority to create, edit, and revoke user IDs and passwords for its employees.
Find agency administrator
Located on the Help tab in the burger menu Chubb contacts and help, this feature allows users to quickly find an Agency Administrator to contact to request access to additional tools, services, or agency codes in the Agent Portal.
Forgot User ID
Located under the login box, this application allows users to quickly receive their forgotten or misplaced user ID via registered email address.
Forgot your password
Located under the login box, this application allows users to quickly reset their locked or forgotten passwords via registered email address.
* This solution is also available real-time via some agency management systems.
For other information related to Chubb Agent Portal, please contact:
Vice President – Digital Agent Experience
Chubb North America Field Operations