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  • Claims: Tell Us What Happened

 Follow this link for personal, commercial, or accident and health claims.       

  • Get a Quote

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Chubb has operations in 54 countries and maintains executive offices in Zurich, New York, London and other locations.

  • Make a Payment

Go to our payments page to look at and choose from a range of options available to you.

  • Contact Customer Support

We’re happy to help. Visit our Customer Support page for contact information.

  • Join Chubb

Find your next role at Chubb, whether you are a recent graduate, an experienced insurance professional, or if you are changing your career

Find information about Careers at Chubb

Join our Talent Network for alerts with new job opportunities that match your interests

Learn about Early Career opportunities, including the 2-year Chubb Associate Program

Search for roles across hundreds of locations and apply.

  • To Become a(n)...

Agent: apply online
Approved Medical Provider: 1-800-992-7578
Preferred Vendor:
Mail information about your organization to:
CHUBB Insurance
ATTN: Vendor Management Services
One Beaver Valley Road Wilmington Delaware, 19803

Claims

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Personal Lines

To report a claim online, Log In to the PRS Client Portal
Or, report online without signing in
To report or inquire about a claim by phone, call 1-800-CLAIMS-0 (1-800-252-4670)

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Accident & Health

Call 1-800-336-0627 for Claims support, or contact your agent.

Combined
To report a claim online, Log In to the Combined Client Portal
To report or inquire about a claim by phone, Non-NY residents may call
1-800-225-4500
To report or inquire about a claim by phone, NY residents may call
1-800-951-6206

Commercial (Non-A&H)

Small Commercial
To report a claim online, Log In to the Commercial Client Center
Or, report online without signing in
To report by email, write to
acecrs-claims@chubb.com
To report or inquire about a Worker’s Compensation claim by phone, call
1-800-433-0385
To report or inquire about a non-Worker’s Compensation claim by phone, call 1-844-539-3801

Legacy Chubb Commercial
To report a claim online, click here
To report or inquire about a claim by phone, call 1-800-CLAIMS-0 (1-800-252-4670)

Legacy ACE Commercial
To report a claim online, click here
To report or inquire about a claim during daytime hours, call
1-800-433-0348
For after-hours support, call
1-800-523-9254

Claims FAQ

Get answers to some of the most common questions about the Chubb claims process.

Value Added Resources
Get access to legal counsel, as well as recovery and other specialists, at no additional cost to you as a Chubb policyholder.

More Information
How to estimate damage, file a claim and upload documents from the convenience of your computer, tablet or mobile device.