In view of the latest development of the COVID-19 epidemic, the Customer Services Counter at Chubb’s general insurance office at Quarry Bay will be closed until further notice. Please call our hotline +852 3191 6222 if you have any enquiries. We regret that we can only provide customer services via our hotline at the moment and apologize for any delayed response during this period.
Special Arrangements for Our Customer Services – effective 1 December 2020 (until further notice)
With the pneumonia situation continues, Chubb Life Premier Customer Service Center and Hotlines service hours are updated as follows: Monday - Friday: 0900-1600 and Saturday: Closed. You are encouraged to call our hotline for the latest update of our office hour before your visit. We apologize for any inconvenience caused.
For enquiries on policy, please login in to Chubb Life’s e-Service portal at https://eservice.chubblife.com.hk/#/. For others, please email to Enquiries.HKLife@chubb.com, or call +852 2894 9833 to leave your message, we will contact you shortly. For any payment arrangement, please utilize e-banking facilities and email your payment records to Enquiries.HKLife@chubb.com.
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.