MyHomeGuard is more than just household insurance. It provides cover for ATM assault, injuries resulting from theft, and personal accidents that occur outside your home.
Life has so much to offer. To ensure that you live yours to the fullest, our life protection insurance provides comprehensive solutions to grow your wealth and to protect your health according to your changing needs and goals.
Chubb leverages superior underwriting expertise and world renowned claims, account services, and financial strength to offer solutions for small and medium businesses.
Today’s multinational organizations face complex and interconnected risks. We offer insurance solutions that are tailored to global needs as well as local requirements, helping them address their risk management challenges.
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Our partners’ contributions to our success are undeniable. As one of the world’s largest and strongest insurers, we offer a range of products and services capabilities through our distribution channels to ensure yours, too.
Chubb has a proven track record of maximising ancillary revenue for more than 120 business partners across Asia Pacific.
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Chubb Information Centre
Chubb Information Centre
Chubb Life Insurance Hong Kong Limited
35/F, Chubb Tower, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong
WhatsApp: +852 2231 7877
Hotline: +852 2894 9833
Fax: +852 2577 0866
Email: Enquiries.HKLife@chubb.com
- If Severe Condition(s) is/are in effect and cancelled at or after 1300 on a business day (i.e. Monday to Friday except Saturday, Sunday and public holidays), Customer Service Center is closed for the whole day.
- If Severe Condition(s) is/are in effect and cancelled before 1300 on a business day (i.e. Monday to Friday except Saturday, Sunday and public holidays), Customer Service Center is re-opened 2 hours after cancellation of such Severe Condition(s).
Chubb Insurance Hong Kong Limited
39th Floor, One Taikoo Place
979 King's Road
Quarry Bay, Hong Kong
O +852 3191 6800
Please be informed that Chubb HK general insurance office will be closed on the following dates and times. Customer Service hotlines and Claims Service hotlines will be suspended during these periods. Our office will resume business as usual on other date. For assistance, please contact Chubb Insurance Customer Service Team at cs.hk@chubb.com
- Winter Solstice Festival: From 12:45 to 18:00 19 December 2025 (Friday)
- Christmas Eve: From 12:45 to 18:00 24 December 2025 (Wednesday)
- New Year Eve: From 12:45 to 18:00 31 December 2025 (Wednesday)
To cope with our business development, we are pleased to inform you that with effect from 4 November 2024 (Monday), our Customer Service Center will be relocated to Room 301, 3/F., Lincoln House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong in order to provide you with a better customer experience. Please note that our main office, office hours, Customer Service Hotlines and other contact details remain unchanged.
Chubb General Insurance Customer Service Center service hours are as follows: Monday - Friday: 0900-1730; Saturday, Sunday and Public Holidays are closed.
Apart from visiting our Customer Service Center in person, you may enjoy instant insurance services through My Policies to review your policies, submit Accident, Medical, Travel and Home Claims in a few steps.
We are saddened by the fire at Wang Fuk Court and will prioritize related claims matters. Should Chubb home insurance policyholders of Wang Fuk Court need assistance, please call 3191 6800, then press 1-6 for Ms Lam of Customer Service. We will handle immediately.