Life Insurance
Contact us
Chubb Life Insurance Hong Kong Limited
35/F, Chubb Tower, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong
O +852 2894 9833
F +852 2577 0866
Our Customer Service Center has been relocated to 35/F of Chubb Tower, Windsor House, Causeway. Service hours as follows: Monday - Friday: 0900-1800 and Saturday and public holiday: Closed.
General Insurance
Contact us
Chubb Insurance Hong Kong Limited
39th Floor, One Taikoo Place
979 King's Road
Quarry Bay, Hong Kong
O +852 3191 6800
F +852 2560 3565
Opening Hours of Customer Services Center – effective 1 March 2023
Chubb General Insurance Customer Service Center (located on 39th Floor, One Taikoo Place, 979 King's Road Quarry Bay, Hong Kong) has been re-opened on 1 March 2023. Service hours are as follows: Monday - Friday: 0900-1730; Saturday, Sunday and Public Holidays are closed.
Special service arrangement for holidays:
Please be informed that Chubb's General Insurance Hong Kong office will be closed at 1245 from 29 September 2023 Friday to 2 October 2023 Monday due to Mid-Autumn Festival and public holidays. Customer Service hotlines and Claims Service hotlines will be suspended during this period. Our office will resume business as usual on 3 October 2023 Tuesday. For assistance, please contact Chubb Insurance Customer Service Team at cs.hk@chubb.com.