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Life Insurance

Contact us

Chubb Life Insurance Hong Kong Limited
35/F, Chubb Tower, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong
O +852 2894 9833
F +852 2577 0866

Relocation of Customer Service Center – effective 17 October 2022


Our Customer Service Center has been relocated to 35/F of Chubb Tower, Windsor House, Causeway.  Service hours as follows: Monday - Friday: 0900-1800 and Saturday and public holiday: Closed.

General Insurance

Contact us

Chubb Insurance Hong Kong Limited
39th Floor, One Taikoo Place
979 King's Road
Quarry Bay, Hong Kong
O +852 3191 6800
F +852 2560 3565

Opening Hours of Customer Services Center – effective 1 March 2023

Chubb General Insurance Customer Service Center (located on 39th Floor, One Taikoo Place, 979 King's Road Quarry Bay, Hong Kong) has been re-opened on 1 March 2023.  Service hours are as follows: Monday - Friday: 0900-1730; Saturday, Sunday and Public Holidays are closed.

Special service arrangement for holidays:

Please be informed that Chubb's General Insurance Hong Kong office will be closed at 1245 from 29 September 2023 Friday to 2 October 2023 Monday due to Mid-Autumn Festival and public holidays. Customer Service hotlines and Claims Service hotlines will be suspended during this period.  Our office will resume business as usual on 3 October 2023 Tuesday. For assistance, please contact Chubb Insurance Customer Service Team at