MyHomeGuard is more than just household insurance. It provides cover for ATM assault, injuries resulting from theft, and personal accidents that occur outside your home.
Chubb leverages superior underwriting expertise and world renowned claims, account services, and financial strength to offer solutions for small and medium businesses.
Today’s multinational organizations face complex and interconnected risks. We offer insurance solutions that are tailored to global needs as well as local requirements, helping them address their risk management challenges.
Our partners’ contributions to our success are undeniable. As one of the world’s largest and strongest insurers, we offer a range of products and services capabilities through our distribution channels to ensure yours, too.
Chubb has a proven track record of maximising ancillary revenue for more than 120 business partners across Asia Pacific.
AEON & Chubb Life join hands to secure your future.
Protect your travel adventures, home, and everyday moments with Chubb’s General Insurance. Enjoy flexible coverage from a global insurance leader and buy online in minutes—peace of mind is just a click away.
Buy life insurance online for all your needs—critical illness, accidents, and term life. Enjoy comprehensive protection, health and wellness benefits, and flexible coverage options with easy online purchase.
Chubb Information Centre
Contact our Customer Service Center
Chubb Life Insurance Hong Kong Limited
35/F, Chubb Tower, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong
WhatsApp: +852 2231 7877
Hotline: +852 2894 9833
Fax: +852 2577 0866
Email: Enquiries.HKLife@chubb.com
- If Severe Condition(s) is/are in effect and cancelled at or after 1300 on a business day (i.e. Monday to Friday except Saturday, Sunday and public holidays), Customer Service Center is closed for the whole day.
- If Severe Condition(s) is/are in effect and cancelled before 1300 on a business day (i.e. Monday to Friday except Saturday, Sunday and public holidays), Customer Service Center is re-opened 2 hours after cancellation of such Severe Condition(s).
Customer Service Center
- Address: Room 301, 3/F., Lincoln House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong
- Email: cs.hk@chubb.com
- Service Hotline: 3191 6222
- Whatsapp: +852 3191 6208
- Service Hours: Monday - Friday: 0900-1730; Saturday, Sunday and Public Holidays are closed.
Apart from visiting our Customer Service Center in person, you may enjoy instant insurance services through My Policies to review your policies, submit Accident, Medical, Travel and Home Claims in a few steps.
Office
- Address: 39th Floor, One Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong
- Tel: +852 3191 6800
Please be informed that Chubb HK general insurance office will be closed on the following dates and times. Customer Service hotlines and Claims Service hotlines will be suspended during these periods. Our office will resume business as usual on the following business days. For assistance, please contact Chubb Insurance Customer Service Team at cs.hk@chubb.com.
- Chinese New Year Eve: 16 February 2026 (Monday), from 12:45 to 18:00