For an optimal site experience, we recommend using a different browser.
Using Internet Explorer may prevent you from accessing, and some site features may not function as expected.

skip to main content

The promise of financial safety and security is the very essence of what Chubb Life Hong Kong is about. We will be here whenever you or your family need us. If you wish to make a claim, you can download the appropriate claim from Form Library or you can login and submit an eClaim in our e-Service.

Alternatively, you may contact our Premier Customer Service Center through the following channels:

By Email

In Person

Chubb Life Insurance Company Ltd.
22/F, Chubb Tower, Windsor House,
311 Gloucester Road,
Causeway Bay,
Hong Kong

Office Hours

Monday – Friday
9:00am – 6:00pm
9:00am – 12:30pm
(Sunday and public holidays closed)

By Phone or Fax

Customer Service Hotline +852 2894 9833

Fax +852 2577 0866


Contact Information
Our insurance consultants are experts in all claim procedures. You can contact your designated insurance consultant for assistance.