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Premium Levy and FAQs

Information on the collection of premium levy for the Insurance Authority.

Prices of Investment Options

Check the latest prices of investment options (for investment-linked assurance schemes).

Login for Chubb Life's Customers

The new Chubb Life’s e-Service portal is launched! The newly designed portal makes your navigation quickly and easily. It supports different devices that you can manage your policies anytime anywhere.

Frequently Asked Questions

Most frequently asked questions related to claims and our insurance products.

How to Pay

For your convenience, we offer multiple payment methods.

e-Advice

Register to receive your e-statement via e-mail.

Form Library

Download customer service related forms.

Exchange Rate

Get the most up-to-date exchange rates for Renminbi and U.S. Dollar against Hong Kong dollar.

Regulatory Disclosure – Dividend/Bonus

Dividend/Bonus Philosophy, Investment Philosophy, Policy and Strategy, and Historical Fulfillment Ratios.

Regulatory Disclosure – Crediting Interest

Crediting Interest Rate Philosophy, Investment Philosophy, Policy and Strategy, and Historical Crediting Interest Rates.

Policy Terminology Mapping Table

New terminologies applicable to your policy(ies) under new regulatory requirements.

Covered Hospitals in Mainland China

Find a hospital that is suitable for your needs.