Insurance for Retail and Consumer Services

florist

Industry overview

Retailers are a critical part of our consumer economy, with over a million outlets and a combined annual revenue of over $7 trillion in the United States. Retailers employ millions of people not only at the customer retail level, but at distribution facilities and the transportation of goods between those two points.
What is Retail and Consumer Services insurance?

Retail and Consumer Services insurance helps protect  businesses from risks that can affect operations, profits, and competitiveness. It is designed for businesses that face exposures from in-store operations to distribution and the transportation of goods.

What coverage does Chubb provide?

Chubb offers coverage that includes Property, Casualty, Financial Lines, Foreign, Accident and Health, and Professional Liability, with capabilities to address both local and global regulatory requirements for Retail and Consumer Services businesses.

Who is it for?

This insurance is designed for businesses such as apparel and accessory stores, food stores, bakeries, bookstores, parking services, linen supply, barber shops, tax preparation services, repair services, computer and software stores, luggage stores, shoe stores, and home furnishing stores.

What services does Chubb provide?

Chubb offers dedicated underwriting, expert claims handling and risk consulting services, including business continuity planning, ergonomic evaluations, slip-and-fall prevention, and natural hazard preparedness. These services are tailored to the needs of retail and consumer businesses.

Use case example

A shoe retailer with over 300 locations selected Chubb for its broad product offerings, risk consulting expertise, and claims services, securing coverage for General Liability, Cargo, Workers Compensation, Umbrella, Auto, and Employed Lawyers Professional Liability.

Who we serve

Products and services

Retailers are a critical part of our consumer economy, with over a million outlets and combined annual revenue of almost $7 trillion in the United States. Competition continuously grows, cybersecurity threats loom, and supply chain issues quickly emerge. Chubb understands that risk management is critical to maintaining profits and staying competitive. Chubb has deep knowledge and expertise in the retail business space and stands ready to assist you with proven risk management solutions.

Accident & health insurance
Chubb offers innovative, specialized accident and health insurance programs with global expertise, strong financial security, and leading technology.
Workers' compensation insurance
Companies of all sizes can get customized coverage with features like proactive managed care to speed return-to-work timeframes, fraud detection and management, and litigation and recovery management.
Multinational insurance
U.S.-based companies with global operations want their insurance programs to be consistent across their sites and operations. Chubb’s tailored multinational coverage can help smooth that process.
Cyber insurance
Our cyber enterprise risk management insurance covers business interruption loss due to network failure or attack, as well as investigation costs, legal costs, and other expenses.
Directors & officers liability insurance
In an increasingly litigious business landscape, safeguard the personal assets of your directors & officers as well as your balance sheet from legal costs and liability damages arising from D&O duties.
Umbrella & excess liability insurance
Our robust, feature-rich policies offer insurance protection on an excess or umbrella basis over and above your underlying policy limits and coverage options for your organization's unique exposures.

Commercial package insurance

In addition to coverage for large, multinational companies, Chubb covers small and midsize businesses with three package policy options — Business Owners Policy (BOP), Benchmarq, and Customarq. Each combines property, business income, and general liability insurance, and can be tailored for your specific exposures.
Business owners policy (BOP)

Protect your small business with this customizable insurance package policy. 

Benchmarq

Designed to be scalable for small to midsize businesses, Benchmarq is a flexible, customizable package including property, business income, and general liability insurance. 

Customarq

Our proprietary package product offers midsize businesses property, business income, and general liability insurance with a wealth of options to suit your needs. 

Explore Chubb’s Commercial Risk Appetite Tool

Understanding our risk appetite is essential when designing insurance programs for clients. This tool gives a clear, specific overview of the types of risks Chubb is best suited to write, organized for easy reference. With unmatched expertise, tailored solutions, and an appetite spanning 90% of GDP, Chubb helps empower commercial businesses with confidence.

Research

Middle Market Indicator

Chubb partners with the National Center for the Middle Market (NCMM) to support the Middle Market Indicator (MMI), a semiannual research survey launched in 2012. The insights gained through this partnership plant the seeds of new ways Chubb can support and protect middle market businesses in a rapidly changing world. The MMI polls 1000 executives (CEOs, CFOs and other financial decision makers) from middle market companies with $10 million to $1 billion in annual revenue.

Resources

Chubb has deep knowledge and expertise in the retail business space and stands ready to assist you. 

Insights and expertise

We keep you informed – and your business protected – with these helpful articles.
contract negotiation
What is commercial general liability insurance?
Learn more about CGL insurance and how to protect your business.
hand writing
Protect your company with an annual business insurance review
As your business evolves, so do your insurance needs. An annual commercial insurance review can help keep your company financially secure.
knee healing therapy
What is workers compensation insurance?
Workers comp protects employees and employers from losses due to on-the-job injuries.

The right coverage for your retail business in a few clicks