Please give us your feedbackWeb Site Feedback  
Home    Report a Loss    Find an Agent - Get a Quote    Contact Us    Site Index

My Policies and Bill Overview

To log in, enter your user ID and password.If you do not have a user ID and password, register now and start using Chubb's online services today.

What does My Policy Details have to offer? Learn More
Our web site gives Chubb policyholders access to convenient, personalized online services. By registering and logging in to My Policies, Chubb policyholders can*:
  • Access policy information, including a coverage summary
  • View and print a copy of a policy
  • Access a home appraisal
  • Check the status of a claim, or locate a claim adjuster
  • Submit a claim online
  • View and print auto ID cards or valuable articles schedules
  • Locate agent or broker contact information
  • and more
What does Pay My Bill have to offer? Learn More
Access and Pay bills online with nothing to mail, no checks to write, no stamps to buy and reduced installment fees (applies in most states).
Payment Methods:
  • Chubb AutoPay Service - pay Chubb directly
    Enroll for Chubb AutoPay or Login to Pay My Bills and select AutoPay from the dropdown menu on your Bill Payment Center to pay your monthly bills from your checking, savings or money market account. Or you can complete and mail the paper authorization form.
    Learn more...
  • CheckFree Service - electronic check funds transfer
    Login to Pay My Bills and select CheckFree dropdown menu on your Bill Payment Center for one time or recurring payments.
  • Pay by Phone
    To use this service, call 1.800.682.4822 on a touch-tone phone. Be sure to have your 8 to 10-digit policy number and a debit/ATM card number OR your personal checking account number and 9-digit bank routing number ready when you call. Payments made by phone will be credited to your Chubb account within 12 hours.
Not a Chubb Customer?
Explore our coverage options online or locate a Chubb agent or broker near you for more information or a quote.

*Not all services listed are available to all policyholders.

Online policy information is not yet available for yacht policies; automobile policies in Hawaii, Kentucky, New Jersey and Virginia; or for policies in North Carolina except for Masterpiece® Excess Liability. However, yacht policyholders, auto policyholders in the states listed above, and North Carolina policyholders can access billing or claims information online. Currently, policy, billing and claims information for expatriate or collector vehicle policies cannot be viewed online.

Online/electronic payment methods - brokerage accounts may not be used and your bank institution must be a member of the Automated Clearing House Network (ACH). Chubb AutoPay is not available for Agency billed accounts, mortgagee escrowed policies or payroll deducted accounts.
Flash player is needed to use this page. Free download is available
Get Adobe Flash player