|To log in, enter your user ID and password.If you do not have a user ID and password, register now and start using Chubb's online services today.
Our web site gives Chubb policyholders access to convenient, personalized online services. By registering and logging in to My Policies, Chubb policyholders can*:
|What does My Policy Details have to offer? Learn More|
Access and Pay bills online with nothing to mail, no checks to write, no stamps to buy and reduced installment fees (applies in most states).
- Access policy information, including a coverage summary
- View and print a copy of a policy
- Access a home appraisal
- Check the status of a claim, or locate a claim adjuster
- Submit a claim online
- View and print auto ID cards or valuable articles schedules
- Locate agent or broker contact information
- and more
Explore our coverage options online or locate a Chubb agent or broker near you for more information or a quote.
- Chubb AutoPay Service - pay Chubb directly
Enroll for Chubb AutoPay
or Login to Pay My Bills and select AutoPay from the dropdown menu on your Bill Payment Center to
pay your monthly bills from your checking, savings or money market account. Or you can complete and mail
- CheckFree Service - electronic check funds transfer
Login to Pay My Bills and select
CheckFree dropdown menu on your Bill Payment Center for one time or recurring payments.
- Pay by Phone
To use this service, call 1.800.682.4822 on a touch-tone phone. Be sure to have your
8 to 10-digit policy number and a debit/ATM card number OR your personal checking account number and 9-digit
bank routing number ready when you call. Payments made by phone will be credited to your Chubb account within
12 hours. A $1.95 convenience fee applies and will appear on your bank statement.
*Not all services listed are available to all policyholders.
Online policy information is not yet available for yacht policies; automobile policies in Hawaii,
Kentucky, New Jersey and Virginia; or for policies in North Carolina except for
Masterpiece® Excess Liability. However, yacht policyholders, auto policyholders
in the states listed above, and North Carolina policyholders can access billing or claims information
online. Currently, policy, billing and claims information for expatriate or collector vehicle policies
cannot be viewed online.
Online/electronic payment methods - brokerage accounts may not be used and your bank institution
must be a member of the Automated Clearing House Network (ACH). Chubb AutoPay is not available for
Agency billed accounts, mortgagee escrowed policies or payroll deducted accounts.