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Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
Chubb ranked #1 for Customer Satisfaction with the Home Insurance Claims Experience
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Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Chubb’s in-house technology makes it easy to integrate what we do into your customer experience.
You’ve worked hard to assemble an art collection you can be proud of. To help ensure that it stays in top condition, year after year, we’ve put together five essential strategies for you to follow regularly.
1. Make sure your disaster preparedness plan is up to date.
Update contact information for your emergency response team, including art handlers, storage facilities, and conservators. You may want to contract with a specialized storage facility that can allocate handlers, vehicles, and storage space for your collection in the event of a disaster. Update any special considerations for moving items, such as unique tools required, the location of crates, or instructions for unlocking display cases, and make sure your household is prepared to respond quickly and efficiently.
2. Update your inventory.
If you don’t keep a detailed inventory, consider hiring an appraiser to complete a thorough inventory then upload the inventory to a cloud-based or online asset management system. Store a back-up version in a secure secondary location.
3. Get updated appraisals.
To locate a qualified appraiser, consult the member databases of AAA (American Association of Appraisers), ASA (American Society of Appraisers), or ISA (International Association of Appraisers). Confirm with the appraiser that their reports are USPAP compliant, and let them know how the appraisal will be used, so they can provide the appropriate report.
4. Inspect frame hardware.
Over time, nails can become brittle and nails used for hooks can loosen in the wall, causing the painting to fall. Consult with a professional art handler to inspect your collection’s hardware and make any necessary updates.
5. Consult a conservator for outdoor sculptures and works on paper.
Consider getting an annual or seasonal inspection of your delicate paper works of art and any outdoor pieces that are exposed to weather, to keep them in good shape. To locate a quality conservator, consult the AIC member database.
Insights and expertise
This document is advisory in nature and is offered as a resource to be used together with your professional insurance advisors in maintaining a loss prevention program. It is an overview only, and is not intended as a substitute for consultation with your insurance broker, or for legal, engineering or other professional advice.
Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at www.chubb.com. Insurance provided by ACE American Insurance Company and its U.S. based Chubb underwriting company affiliates. All products may not be available in all states. This communication contains product summaries only. Coverage is subject to the language of the policies as actually issued. Surplus lines insurance sold only through licensed surplus lines producers. Chubb, 202 Hall's Mill Road, Whitehouse Station, NJ 08889-1600.