Randy b
testimonial

"Chubb is the real deal. They’re very customer service-oriented. They deal with you on a personal level."

Randy B | Fleetwood, NC

The level of service is the same, no matter what you insure with Chubb.

Just days before Thanksgiving, Randy and his wife were preparing to host their children and grandchildren for the holiday when an electrical fire broke out in their home. Thankfully, they escaped uninjured with their dog Cooper. Randy’s agent, Aryn Linenger, contacted Chubb immediately, and within hours payment was authorized so Randy and his wife could find another place to stay.


During the construction process to rebuild their home, Chubb couldn’t have made the process easier. With the nearest suitable accommodations over 2 hours away, Chubb helped build temporary living arrangements on their property so Randy and his family could stay close to home during repairs.


What mattered most to Randy was his family’s happiness, and Chubb put Randy and his family’s needs first. And even though it was a major claim, Randy never once had any problems with Chubb. Instead, Chubb was there each step of the way.

Claim Details
Location
Fleetwood, NC
Claim Incident
November 2016
Client Since
1992
Insurance Agency

Burns & Wilcox
800 Arendell Street
Suite 200
Morehead, NC 28557

Related Products

Home
From high-rise condos to historic buildings, we’ve got your home covered.
Car Insurance
Your safety is what drives us to provide an exceptional standard for car insurance.

Client Stories

Hear stories from clients who experienced the Chubb difference first-hand.
Joe and Roberta
Home
Joe and Roberta had just put their house up for sale when a water leak damaged their beloved home. Chubb was there to make things right.
Joe and Roberta, Cedar Grove, NJ
Yuctan & Gillian
Home
When a ceiling leak led to an unexpected restoration, all Gillian and Yuctan had to do was pick the finishing touches.
Yuctan & Gillian, Washington, D.C.
Lynn S
Home
After Lynn's home was lost to a fire, Chubb turned a horrible event into a wonderful claims experience to make her whole again.
Lynn S. Dallas, TX
Mike P
Home
"It’s absolutely true that Chubb looks for ways to say yes and do more."
Mike P., Augusta, KS

Find an Agent

Speak to an independent agent about your insurance needs.