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One step ahead

Watch a quick overview video to learn how the digital business accelerated campaign can put you one step ahead with your clients. 

What did we learn from the research? 

 

Chubb collaborated with Accenture to survey 1,350 business professionals and executives of small and mid-sized businesses from nine markets around the globe to learn how they're navigating the digital landscape — and the results are potentially even more relevant now. We've analyzed how you can help your clients navigate the new risks they may not even know exist. 


86%

86% of businesses know their success will be affected by providing seamless, on-demand customer experiences.


# 1

Adopting cloud is the top current priority for improving processes or scaling their business.


77%

77% are focused on providing flexible, remote work solutions.


53%

53% say their greatest technological challenge is AI implementation in objects. 


41%

41% are prioritizing offering products or services internationally, leaving room for opportunity.

Dive into the research

Your clients are likely already adopting more technology in order to stay competitive. Take advantage of all the materials we've created, so you're prepared to discuss the risks and recommend the right solutions for your small and mid-sized business clients. 

Research report

Explore our survey results and detailed analysis of the changing digital landscape. 

Download

Quick-reference guide

Get our top-level insights on key findings from the report.

 

Download

US-specific insights

A more in-depth look at findings in the U.S. market. 

 

Download

Canada-specific insights

A more in-depth look at findings in the Canadian market. 

 

Download

Join our webinar

We'll host a conversation and live Q&A with specialists from Chubb and Accenture about how you can use the research to support your clients.

Webinar details

Helping your clients navigate the evolving digital landscape

 

 

 

 

Watch Webinar Now

 

 

 

In conversation with

Mark Kurland

Chubb | SVP, Commercial Insurance, Territory Underwriting Manager

Patrick Thielen

Chubb | SVP, North America Financial Lines

Michael Reilly

Accenture | Managing Director, Strategy Leading Insurance Underwriting

With introduction by

Jill Francis

Chubb | SVP, North America Marketing & Distribution Operations Leader

Bring the insights to your clients

We've created a launch-in-a-box with downloadable materials to help educate your clients about the risks, and rewards, of navigating today's digital landscape.

 

 

How to help your clients

With the right strategies and resources, you're in the perfect position to help your small and mid-sized business clients navigate the challenges of growing and protecting their digital business. With Chubb on your side, you can:

01

 

Understand the risks that your commercial clients are facing as a result of digital transformation.

02

 

Identify insurance gaps and the Chubb solutions that will do the best job of filling them. 

03

 

Share your expertise. To build strong, long-term relationships, it's important to not just sell policies but also to be a real partner — both now and in the future. 

Resource hub

We have created a suite of resources for you to use to help explain to your clients the risks of today's evolving digital landscape — and how you can help keep them protected. To make it easy, all of the materials are available here, so you can download or share them from one place. 

Launch-in-a-box

Launch-in-a-box

How-to guide

Download
Launch-in-a-box

PowerPoint presentation

Download
Launch-in-a-box

Risk and product worksheet

Download


Overview video

Watch video

Research materials

Research report

Download
Research summary video

Navigating digital-first communications

Watch video
Research summary video

Harnessing the power of data

Watch video

US-specific insights

Download

Quick-reference guide

Download
Research summary video

Playing in the global market

Watch video
Research summary video

Supporting a transformed workforce

Watch video

CA-specific insights

Download

Case studies you can co-brand

If you’re an agent or broker and would like to co-brand the Case Study PDFs, click here for instructions.

Sara, True Oasis Home Décor

Download

Stephen, Shine & Dash Creative

Download

Mark, Two Snaps Tech

Download

Katerina, Downtown Dermatology

Download

Dean, Tru-Advance Systems

Download

Patricia, Cool Breeze Art Consulting

Download

Trend videos to share on social media

On-demand communication

Watch video

Flexible working solutions

Watch video

Prevalence of cloud

Watch video

Big-tech partnerships

Watch video

At Chubb, our focus is your success

And we have the experience and stability to back it up

 

We know that it can be difficult to stay on top of the evolving risks that your clients face. As the world's largest publicly traded property and casualty insurer with more than $188 billion in assets, we're able to stay on top of the risks first — oftentimes before an incident occurs. That puts us in a position to support you with research and information, but also tailored solutions that can help you sell with confidence.

 

Cyber   |   General Liability   |   Professional Liability | Business Travel Accident Insurance   |   Umbrella & Excess Casualty    |   Workers Compensation  |  Multinational Insurance Products & Services

Become an agent

When you are part of the Chubb network of agents, your customers benefit from industry-leading insurance solutions. In addition, you'll receive marketing support and product training that helps you maximize your agency's business potential.