Skip to main content
Suggested Searches
Quick Links

Chubb Alerts: SMS Terms & Conditions

SMS Terms and Conditions Policy

Text Messaging Policy
If you consent to our text messaging services, Chubb will communicate information related to your policy or claim activity. Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, provided that the foregoing does not apply to sharing (1) with vendors, consultants and other service providers who need access to such information to carry out work on our behalf (and who will not use such information for their own purposes); (2) if we believe disclosure is required by any applicable law, rule, or regulation or to comply with law enforcement or legal process; or (3) if you consent to our sharing of such information.

Chubb will communicate information such as policy, status, and claim activity. Log into the customer portal at to opt in for text communication via Manage Preferences.

Message frequency may vary (approximately 1msg/week). Reply HELP for help, STOP to cancel. Msg&Data Rates May Apply.

  • Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile.

*Carriers are not liable for delayed or undelivered messages

  • To discontinue receiving SMS messages from CHUBB Alerts text STOP to 24822
  • Chubb respects your right to privacy. You can view our privacy policy here.

Purchase not necessary.

Last updated: February 13, 2024