Welcome to Chubb

Thank you for choosing to be our client. We're looking forward to raising your expectations of what insurance can and should deliver. By now, you probably have your new Chubb policy in hand. What comes next? Scroll down.
happy family in front of their new home

Why we go the extra mile

You're already benefiting from our comprehensive protection, but your home assessment helps us make sure you have the right replacement cost for your home. That means having a clear understanding of exactly what it would take to rebuild your home should anything happen – and that what you pay reflects what you need.

It also provides you with a detailed record of your home's unique features and finishes so we can repair, restore, and replace your home's details in the event of a claim and make your claims experience as seamless as possible.

Here's what you can expect

With three easy steps, we go the extra mile to make sure your home is protected for its full value.

Step 1

Scheduling Your Home Assessment

We'll get in touch by phone or to let you know if a Risk Consultant will be visiting your property. There’s no need for you to be present during their visit, but we will let you know ahead of time so there are no surprises.

Please make sure your email address and phone numbers are added to your Chubb Client Portal account, our secure portal where you can access your home assessment, pay your bill, access ID cards, and much more. You can register for the Chubb Client Portal by visiting www.chubb.com/welcome or by downloading the Chubb Client Mobile app from the App Store or Google Play. You'll need your policy number, but if you don't have it handy, you can always return to this page to complete your registration. 

Step 1 illustration
Step 2

During Your Home Assessment

We'll walk the perimeter of your property and carefully note the exterior features of your home.

All to make sure that, should something happen, we can repair, restore, and replace the details that matter most.

Step 3

After Your Home Assessment

  • You’ll receive a summary of your home assessment through your online Client Portal account, complete with your home's unique details.
  • You'll receive an email when it's ready for you to view. Take a moment to review your home assessment summary. If you have any questions, please contact your agent or broker.
  • Learn how your home’s replacement cost can differ from a recent home value or purchase price. Visit www.chubb.com/homevaluation and access insight, real-life stories, testimonials, and more.

Sample Home Assessment

We provide you with a detailed record of your home’s unique features so we can repair, restore, and replace your home’s details in the event of a claim and make your claims experience as seamless as possible.

Get the most from your Chubb services

Our Client Portal is a convenient and personalized solution for managing your Chubb experience. It also includes easy access to your completed home assessment.

It's easy to register

You can view your policy, pay your bill, or set up account notifications at any time. You'll need your policy or billing statement handy to complete the simple registration process. If you haven't received your policy yet, you can always return to this page to complete your registration.

Register now

E-Options and Services:

We’re always looking for ways to make your experience easier. Consider taking advantage of these services and resources:

Paperless Policy
Save Trees. Save Space. Save Time. We are now able to deliver your Chubb insurance policy(s)* directly to your email inbox.
AutoPay
Easy, convenient, and secure. With nothing to mail, and waived installment fees (applies in most states), Chubb's AutoPay Service saves time and money.
Email & Text Notifications
Life gets busy. We've got you covered. From the notification center, you can enroll to receive text and email alerts for a variety of reasons.

Chubb Mobile App

Hassle free. Anytime, anywhere.
You can enjoy the convenience of making payments, accessing your auto insurance ID cards, and more right from your fingertips using our mobile app. Download the app now from the Google Play store or the Apple App store. Please note: You must be registered for the Client Portal to use this application.