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Your Chubb Workplace Benefits Policy: Reporting a Claim

Every claim is our promise to you

From day one, we promise to treat you the way we would want to be treated, to help protect the things that matter. Regardless of whether you are dealing with an accident, illness, or loss of a loved one there is no such thing as standard. The claims experience and our team of dedicated people - it's what sets Chubb apart.

Report Your Claim

We are here to resolve your claim as quickly and seamlessly as possible. We offer several options for filing your claim so you can choose which works best for you.

Visit our online claims portal at to file your claim, upload documents and check claim status. First time users please call our claims service line at 1-833-542-2013 (New York Residents: 1-833-896-2968) to gain access to the portal. 

Our helpful customer service specialists can help you file your claim and answer any claims related questions you may have.

        New York Residents: 1-833-896-2968
        Residents of all other U.S states: 1-833-542-2013 

Download appropriate forms below and fax or email completed forms with signature to 1-312-351-7120 or to

Download appropriate forms below and mail completed forms with signature to:

Chubb Workplace Benefits Claim Department
P.O. Box 6803
Scranton, PA 18505-6803 

Accident and Health Claim Forms
All U.S.: Download Claim Form
Todo Estados Unidos: Descarga Afirma Forma

Wellness Claim Forms
All U.S.: Download Claim Form 
Todo Estados Unidos: Descarga Afirma Forma

Still have a question?

If you have additional questions, please call 1-866-619-2557 (residents of New York state) or 1-866-445-8874 (residents of all other U.S. states).