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For some of your employees, their car is their office. Our approach to auto claims aims to keep them on the road with a responsive, efficient and high-quality claim handling process that includes:

  • Your choice of repair facility for your vehicles
  • Preferred vendors, at your request, who can help take the hassle out of claims:
    • National Glass Program, which offers direct access to a repair coordinator, repairs scheduled from our call center and hassle-free billing directly to Chubb
    • Rental vehicles where all you have to do is pick up the vehicle. Our electronic interface allows Chubb direct access to our vendors and direct billing of expenses to Chubb
    • Preferred Repair Shop Program, which includes reputable auto body shops that guarantee repairs for as long as you own or lease your vehicle, with close monitoring of repairs by our industry-certified auto re-inspectors
  • Dedicated examiners to handle vehicle damages resulting in a “total loss” with training and experience in total loss claims