California enacted rules establishing the Medical Provider Network (MPN) as an option for employers. The purpose of the MPN is to provide timely, appropriate medical care to injured employees. Chubb encourages participation in the MPN as it can be considered a benefit to employees. The information below outlines the initial process and maintenance activities of the MPN. A formal implementation is no longer required.
The set up process has been streamlined to facilitate bringing the MPN to your workplace. These are the steps:
MPN Maintenance Activities:
Chubb’s Nurse Consultants are available to answer MPN questions. The best means of reaching a Nurse Consultant is via email at: CA_MPN_Mail@Chubb.com. You will receive a response within 2 business days. In the event that your question is of an urgent nature, please contact our claim office and ask to be transferred to a MPN Nurse Consultant.
Toll Free (800) 821-5009
To find medical providers use the Medical Access Assistant line or use the following instructions to access the online Corvel MPN:
At Chubb, we believe that timely, early reporting of a claim is the best apprach to containing your workers compensation costs and assuring your employees receive appropriate medical care. Participation in the MPN will help support medical cost containment and facilitate prompt return to work. If you do not already participate in the MPN and are interested in participating, please notify Chubb prior to implementation so that you will be in compliance.
Thank you for your cooperation.
For more information about claim management services from Chubb, contact your insurance agent or broker.