- Individuals & Families
- Businesses
- Agents & Brokers
- Embedded Insurance
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Because pets are family, Chubb now offers pet insurance with top-rated coverage from Healthy Paws.
Chubb offers the insurance protection you need for travel’s many “what ifs”.
Chubb protects small businesses at every stage – from newly formed start-ups to long-time anchors of the community.
Learn more about our dedicated learning paths, Online Learning Center, and more.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Chubb’s in-house technology makes it easy to integrate what we do into your customer experience.
Redefine value
The value > price equation
Today’s consumers often substitute “value” for “cheap.” However, value is obviously much more than a cheap price.
Consider this thought-provoking value equation to expand the definition of value beyond price when speaking to your clients or prospects.
Value = (Price) + Cost Avoidance + Utility + Impact
- What the client pays, or their premium payment
- What the client avoids sacrificing, such as time or energy saved by receiving a fast claim payment or not having to travel to a damaged secondary home
- What the product or service does, or the claim payment for a loss or a loss prevented
- How it affects the client, or the physical and emotional impact of the policy (ie: peace of mind, gratitude, etc)
So, value is more than a cheap price. That’s because a cheap price for a policy that fails to protect your clients or meet their needs, whether physical or emotional, is a lousy value at any price.
Change the conversation
“How important would it be for you to be able to replace all the contents of your home, including things like upgraded cabinets and special-order appliances, should the unexpected happen?”
“How important is it to you that a carrier offers resources to prevent issues from happening in the first place?”
“Can you tell me about what you would expect from a carrier should you experience an unexpected loss to your home?”
“What is most important to you when choosing an insurance carrier?”
The impact of Chubb
Carol was devastated after major water leaks damaged the home of her dreams. But Chubb was there to make her whole again.
When Kirtley and her family lost their home in a fire, Chubb was committed to making their lives easier every step of the way.
After Gerry’s home was caught in a devastating wildfire, Chubb told him about coverage he didn’t even realize he had.
