- Individuals & Families
- Businesses
- Agents & Brokers
- Embedded Insurance
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Because pets are family, Chubb now offers pet insurance with top-rated coverage from Healthy Paws.
Chubb offers the insurance protection you need for travel’s many “what ifs”.
Chubb protects small businesses at every stage – from newly formed start-ups to long-time anchors of the community.
Learn more about our dedicated learning paths, Online Learning Center, and more.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Chubb’s in-house technology makes it easy to integrate what we do into your customer experience.
The opportunity
Why we partnered with Reilly Training
- For nearly four decades, Reilly Training has been helping sales professionals adapt to evolving market dynamics and succeed by focusing on their total value. With clients in a wide variety of industries, they have helped companies of all sizes grow their business.
- President of Reilly Training, Paul Reilly, studies business models under disruption and evolving consumer behavior and has advised dozens of industry-leading companies, helping them take advantage of opportunities to win their clients’ purchasing journeys.
Reveal your true value
According to our research, clients who work with independent agents and brokers want more than lower prices.
Only 23% According to our research, clients who work with independent agents and brokers want more than lower prices.
Here’s where your true value lies, according to insurance consumers:
- Identifying gaps in coverage
- Making recommendations
- Finding the right insurance policies to protect the client (not getting the lowest price)
What does this new journey mean for you?
As successful families and individuals are increasingly researching insurance online, you have an incredible opportunity to engage with them by leading with your value and compete more effectively in today’s market. To do so, we must first recognize that consumers are increasingly more price sensitive, and understand the reasons behind the changes in consumer behavior.
With strategies in place to address this price sensitivity, you can win the journey and grow your business.
Learn More
- Buyers view different solutions as the same. That makes price more important than it should be, leading clients to online disruptors who win on price.
- We live in a culture of cheap. Today’s consumers often substitute “value” for “cheap.”
- Your clients have access to a lot of information. Whether online, or a result of direct marketing, clients today have more access to information than ever before – information that often highlights price and savings.
