You will receive purchase orders and submit invoices electronically through the Coupa Supplier Portal (CSP).
As part of an initiative to enhance its overall procurement capabilities, Chubb is transitioning to a new Procure-to-Pay Software as a Service (SaaS), Coupa. As we roll out this transformation in phases, we look forward to your active participation and support in this journey.
To help you understand this transition and what it means for you as a valued supplier, we have compiled a list of frequently asked questions (FAQ) below. This FAQ aims to address common concerns and provide clarity on the upcoming changes. If you have any questions that are not addressed here, please don't hesitate to reach out to procurement@chubb.com.
You will receive regular updates and communications from procurement@chubb.com throughout this transition. These updates will ensure you stay on track with required actions and keep you informed of all important information, actions and milestones.
The technical enablement of Coupa will take place November 2024, with the formal launch taking place in January 2025. That means that while you will be setting up your CSP profile by November, you will not receive POs through it until January 2025.
No, there is no cost for you to use the Coupa Supplier Portal.
Yes, we will provide detailed training materials and opportunities to address questions. You will receive all the necessary information via email to assist with the transition to Coupa.
You will receive an invitation email to join the Coupa Supplier Portal. There will also be guidance on how to use the portal and other relevant Coupa tools.
No, Coupa is cloud-based and can be accessed through any standard web browser.
Coupa employs industry-leading security measures to protect all data in the system.
No, existing contracts will remain in effect.