Travel, protected.

Real people, real stories

Case Study 1:

While a Chubb client was out of town, a water supply line in the second story master bathroom burst. Water ran for multiple days, creating extensive damage to almost 75% of the home's living space. Chubb paid claim of $1.6 million to cover the damages, and included the installation of an automatic water shut-off device to prevent future water damage incidents.

Case Study 2:

A Chubb client was traveling when a severe cold snap caused pipes to freeze and burst, flooding the entire house. While the home was being repaired, Chubb provided accomodations similar to the current home. Chubb also had no problem, when the client hired the original decorator to make sure the artwork and custom furniture was properly packed to move securely.

Case Study 3:

When a Chubb client was away, she received a call from the alarm company to advise that the smoke detectors had been set off. Since the air conditionming was on at the time the fire started, it contaminated the entire venting and HVAC system. Beyond Chubb waiving the deductible, we ensured the family maintained their standard of living while repairs were being made.

Sources:

4 Based on Chubb claims and loss experience, 2015

5 http://trip.ustia.org/surveys/

6 https://betravelwise.com/10-interesting-maybe-random-travel-safety-statistics/

Real people, real stories

Case study 1:

While a client and his wife were traveling to a remote town in Argentina, he became ill and waned to immediately return home to the U.S. Upon notifying Passport 360, it was determined the client should be stabilized locally before being transferred to a larger medical facility. Within four days of the claim, Chubb flew him home where he received further medical attention at his selected local hospital while his wife was provided with transportation to their home.

Case study 2:

Upon returning from vacation, a client noticed that her Chanel purse had been stolen out of her luggage. She worked with our claims specialist to secure travel proof and replacement cost for the purse. When payment for the claim was issued within 3 days of the claim report, she was delighted by the professionalism and support of the claim service.

Case study 3:

When a Chubb client was exploring glaciers in Iceland, she accidentally fell. The client then fractured her leg, which required immediate medical evacuation and attention. Chubb covered the medical evacuation costs and elped the client safely received the care she needed.