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Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Chubb’s in-house technology makes it easy to integrate what we do into your customer experience.
Wildfires are out of control. With Personal Wildfire Defense Services, your damage doesn't have to be.
How it works
Onsite wildfire hazard assessment to recommend ways to protect your home in the event of a wildfire (available upon request).
Working with you to proactively defend your home. Deploying certified fire professionals to your home if a wildfire is threatening your area.
Return combustible material and other items that may have been temporarily relocated, as well as removing any fire-blocking gel that may have been applied to the home. During this time, WDS would be available to answer any questions you may have around our response. And, of course, we can help you process a claim if your home sustained any damage.
How to Enroll in Chubb's Wildfire Defense Services
Chubb Wildfire Defense Services is offered at no additional charge to eligible homeowners insurance policyholders — but you must enroll to take advantage of this important service. There are three convenient ways you can enroll:
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Download the “Chubb Mobile” app
Download the “Chubb Mobile” app from the App Store or Play Store, then go to the Catastrophe Services Center. For step-by-step directions, watch this video.
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Visit the Catastrophe Services Center
Visit the Catastrophe Services Center on the Chubb Client Portal. (Login Required)
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Download the Wildfire Defense Enrollment Authorization Form
Download and print the Wildfire Defense Enrollment Authorization Form then email to wildfiredefenseenrollment@chubb.com or mail to the addresses below.
Chubb Personal Risk Services
Attention: Wildfire Defense Services
P.O. Box 1600
202 Hall’s Mill Road
Whitehouse Station, NJ 08889
Contact your agent or broker for more information about Chubb Wildfire Defense Services.
Chubb Wildfire Defense Services is not available in all jurisdictions and is not available to condominium, cooperative, townhouse or renter policyholders and policyholders covered by California Fair Plan Extension policies. Chubb Wildfire Defense Services is also not available to Differences in Conditions (DIC) Platinum Portfolio policyholders. Chubb and its representatives will use their best efforts to provide these services. There may be instances when Chubb will not be able to provide these services. There is no guarantee that these services will prevent damage. Actual coverage is subject to the language of the policies as issued.
Wildfire Defense Services are triggered only when a wildfire is within three miles of a residence, when a civil authority initiates an evacuation order as a result of an approaching wildfire, or when Chubb deems it appropriate to deploy the service because of an encroaching wildfire.
Resources
Our experienced claims specialists are relentless about every detail in the most personal way possible.
You can't stop the spread of wildfire, but you can limit its damage.