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Identity Theft Management

Identity theft is the fastest growing crime in the United States, and it's not just a financial problem — it’s an emotional one as well.

Your online safety is our priority

Chubb is proud to offer complimentary identity theft protection and resolution services to our policyholders. Through our partner, Aura, we help make our clients feel whole again with as little headache and heartbreak as possible.


Facts & Figures

Digital crime is on the rise

1 in 4

Odds of falling victim to online crime.1


The average loss of scam victims.2


Increase in new account fraud.3

Suspect you are a victim of Identity theft?

Contact Aura’s White Glove fraud resolution team at 844-924-8221.

As a policyholder, if you become a victim of Identity theft, contact Aura’s White Glove fraud resolution team at 844-924-8221 immediately. They can help resolve your identity theft or fraud incident, create a remediation plan, assign you a dedicated case manager, and walk you through the process until the issue is resolved. Complimentary services include case management for 90 days to assist you with ongoing activity, questions, or help you report a suspected claim to Chubb.


Aura can help prevent Identity theft and digital crime from happening

Our digital security resources can help protect you and your family from online fraud by:

  • Monitoring and alerting you of online account and dark web exposure
  • Detecting and alerting you if your SSN or identity is used by someone else
  • Automatically removing your info from data brokers
  • Notifying you if your identity is used in a USPS change of address request
  • Managing your passwords 
  • Generating aliases to hide your email address to prevent unwanted emails
  • Blocking ads and site trackers to keep your browsing activity private
  • Securely storing sensitive data, digital files, and passwords
  • Offering one year of credit monitoring if an incident occurs




1Javelin Proprietary Data, 2023 Identity Fraud Study

2Cybercrime Across the US: See How Much the Average Scam Victim Loses in Your State

330+ Identity Theft Statistics for 2023

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This information is descriptive only. All products may not be available in all jurisdictions. Coverage is subject to the language of the policies as issued.