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Where was the last public place you visited that had Wi-Fi? These days, nearly every coffee shop, library, airport and hotel offer a way to access the internet from your computer or mobile device. That means the information you have on your phone could be targeted by hackers in the area – unless you’ve taken some of the following steps to protect your data.

  1. Don’t access personal or financial data with public Wi-Fi.
    This may seem like a no-brainer, but you’d be surprised how many people check their bank accounts or make purchases with a credit card while using public Wi-Fi. It’s best to do those things on a secure connection. If in doubt, use your phones mobile data connection, or look into VPN services which offer secure, private browsing.

    woman using mobile phone
  2. Turn off anything you don’t need.
    Hackers can use certain features on your phone to get at your information, location or connection. So, instead of keeping your GPS, wireless connection and geo-tracking on all the time, just turn them on when you need them. Make sure any sharing settings are set to private or non-discoverable. It’ll help your phone or laptop battery last longer, too.

  3. Don’t take pictures of your credit card or sensitive documents.
    Just received a new, exclusive credit card? Don’t post a picture of it on your social media, even if you’ve partially covered some of the card information. Likewise, avoid emailing or texting pictures of your card to friends or family – in the event you were to lose your phone, your messages will contain all the information a thief needs to make fraudulent purchases.

  4. Choose your apps wisely.
    Only download apps from trustworthy sources that have established a good reputation. Make sure you update your software regularly and get rid of old apps you don’t use. Both Google and Apple vet apps before letting them into their respective stores, but the process is not stringent. Take app reviews with a pinch of salt, and if you’re unsure, do not allow a suspicious app access to your personal data, such as contacts, photos, and messages.

    woman using mobile phone
  5. Use a password, lock code or encryption.
    Make sure your passwords are at least eight characters long, with a mix of upper and lower case, and include numbers or other characters, and never use the auto-complete feature for passwords. You can use the storage encryption feature on your phone to protect your private data, and set your screen to timeout after five minutes or less.

  6. Be sceptical about links and attachments.
    If you’re not sure about the source, don’t use the link or open the attachment. Known as phishing scams, they are among the most common ways malicious code can be installed on your device, which will run in the background without detection, syphoning off your personal and financial data to a third party.

Want to start taking your data security more seriously? Contact us today. Our home cover is specifically designed to also include threats to your data and financial security.

We are Chubb – expert insurers of your most valued possessions.

All content in this material is for general information purposes only. It does not constitute personal advice or a recommendation to any individual or business of any product or service. Please refer to the policy documentation issued for full terms and conditions of coverage.

Chubb European Group SE (CEG) is an undertaking governed by the provisions of the French insurance code with registration number 450 327 374 RCS Nanterre. Registered office: La Tour Carpe Diem, 31 Place des Corolles, Esplanade Nord, 92400 Courbevoie, France. CEG has fully paid share capital of €896,176,662. UK business address: 100 Leadenhall Street, London EC3A 3BP. Authorised and supervised by the French Prudential Supervision and Resolution Authority (4, Place de Budapest, CS 92459, 75436 PARIS CEDEX 09) and authorised and subject to limited regulation by the Financial Conduct Authority. Details about the extent of our regulation by the Financial Conduct Authority are available from us on request.