Kirtley’s family had just left for a trip when they learned that a significant fire had broken out in their recently renovated home. After being on the phone with her for most of the night, Kirtley's Chubb broker was waiting in the driveway ready to help when they returned home the next day.
Within 24 hours, their Chubb adjuster was there to help, writing a cheque immediately so the family could buy new clothes and reserve rooms at a nearby hotel. Shortly after, Chubb helped them find a comfortable rental home close to school and work. And as they rebuilt, Chubb worked to restore their home's historic charm, while keeping the process as painless as possible.
Because Chubb was a partner, Kirtley and her family were able to resume their lives during a difficult time.