For an optimal site experience, we recommend using a different browser.
Using Internet Explorer may prevent you from accessing Chubb.com, and some site features may not function as expected.
At Chubb, it's not just about helping you pick up the pieces after damage or loss to your home, business or personal possessions—although we do that very well. It's also about providing the tools you need to prevent or mitigate those losses in the first place. This Claims Resources page provides the right resources, right at your fingertips.
The insurance claims process can be confusing. Get answers to some of the most commonly asked questions here. If you still have questions, feel free to contact Chubb Claims any day of the week.
The true measure of an insurance carrier is how it responds to and manages your claim. Chubb’s guiding claims principle has been to treat each customer the way we would like to be treated if we were to experience the same loss. Read examples of policies that we offer and corresponding claims that we have seen lately.
Sometimes Mother Nature has a cruel way of reminding us who's in charge. Although we lack control over when and where a natural catastrophe may strike, we do have some control over its effects. If your property has already sustained damage due to a storm, flood, wildfire or other natural disaster, report your claim immediately. If there is an impending disaster, this section can help you create a plan to protect your family, home or business before any damage is done.