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How to make a complaint

We aim to provide a high quality service at all times, but occasionally mistakes do happen. If for any reason you are unhappy with our service, we would like you to tell us, so that we can try to put things right.

Our complaints statistics

Giving you an idea of how many complaints we have received respectively between 1 January 2019 to 30 June 2019 and how we have dealt with them.