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Welcome to Chubb Claim Centre

To make the entire claims process simpler for you, Chubb has developed an easy-to-use Chubb Claim Centre* as a self-service claims platform. If you have purchased insurance from our partners or ecommerce websites, you are able to access the Chubb Claim Centreto make your claim. You can simply scan the below QR code to access the Chubb Claim Centre on your smartphone or tablet:

a close up of a logo


Why Use Chubb Claim Centre

 The two main advantages of doing so are:

  1. You can submit your claim anytime, anywhere and using any device
  2. You enjoy the convenience of making the claim at your own pace.

You are able to make a claim for the following coverage: 

  1. Personal Injury / Sickness (including Broken Bones and Accident Income Disability claim types)
  2. Hospital Income / Hospital Cash
  3. Medical Reimbursement
  4. Accidental Death
  5. Dismemberment / Permanent Disablement
  6. Life Event
  7. Travel (including Liability and Car Rental)
  8. Critical Illness
  9. Unemployment

If you face any technical difficulties in making your claim, please call our customer service hotline at +852 3191 6222, during office hours from 9:00am to 5:30pm, Monday to Friday (excluding Public Holidays). 

To let us assit you further, kindly visit our FAQs for Chubb Claim Centre for more information.