Marine Insurance

Marine claims are often highly complex, involving intricate policy interpretation, high-value recoveries, fraud prevention, and the navigation of international logistics. These complexities can lead to significant challenges for clients, such as understanding coverage, managing marine casualties such as General Average and Salvage claims, and ensuring the swift recovery of valuable cargo. Effective claims handling is therefore critical, as it minimises disruption and financial loss, ensures only legitimate claims are paid, and provides reassurance through expert guidance and proactive problem-solving.

At Chubb, our specialised teams in London and Glasgow ensure that each claim is quickly allocated to the right handler based on its value and complexity, with key accounts benefiting from dedicated service. Our market-leading expertise is recognized for early issue identification, operational efficiency, and a focus on accessibility and rapid turnaround—qualities highly valued by clients and brokers. We maintain strong relationships with underwriters, loss adjusters, and law enforcement, and conduct routine fraud checks to protect our clients’ interests.

Chubb stands out by offering a unique internal recovery service, competitive TPA rates, and a standardised Fast Track process for rapid claims resolution across Europe. Clients benefit from long-term relationships, regular communication, and tailored advice, while our international support and risk management services help address emerging risks and logistical challenges, ensuring comprehensive support throughout the claims process