Marc and Deb had just built their dream home – complete with a state-of-the-art show garage for Marc’s car collection – when Deb had a few guests over for a bridal shower, and a thick paper napkin ended up flushed down the toilet.
Walking downstairs that evening, Marc saw right away that one of the baseboards had popped open. Opening the doors to his sons’ downstairs bedrooms, he immediately saw that they were completely flooded – almost an inch of water covered the floor.
Horrified, Marc called his Chubb broker, and at 6:30 the next morning, the Chubb adjuster was at Marc and Deb’s front door. Instantly the couple felt calm – at a moment’s notice Chubb was there to help and would do whatever it took to make their home whole again.
Before they knew it, Marc and Deb had their first cheque in their hands. From the rapid response time to their timely payment, Marc and Deb couldn’t have asked for an easier, more seamless experience.