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Wildfire Defence Services
Where is Wildfire Defence Services Offered?
Chubb partners with Wildfire Defense Systems, Inc. (WDS) to bring you valuable protection before, during, and after a wildfire. As a leading wildfire management organization in North America, WDS offers the expertise of fire professionals with over 35 years of wildfire experience, including fire management experience with US based municipalities, federal and state agencies.
Currently, Wildfire Defence Systems Canada (WDS Canada), part of the Wildfire Defense Systems (WDS) North American Response Network, is available in British Columbia, Alberta, Saskatchewan, Manitoba and Northwestern Ontario.* Eligible locations are single home properties that are accessible by maintained roads, bridges and active ferries. Condominium, Cooperative and Renters policies and island locations are not eligible. **
*Eligible postal codes in Northwestern Ontario: P0T, P0V, P0W, P0X, POY, P7A, P7B, P7C, P7E, P7G, P7J, P7L, P8N, P8T, P9A, P9N.
**WDS is only able to service select islands that have a significant ferry system to support the equipment needed to protect properties. The locations currently able to be serviced are:
• Vancouver Island
• Bowen Island
• Salt Spring Island
• Sunshine Coast Area ( such as Gibsons, Sechelt, Halfmoon Bay, Secret Cove, Pender Harbour)
In the future, we may expand this service to other provinces when WDS confirms their ability to service additional provinces in Canada.
What Happens if My Home Is Threatened by a Wildfire?
With Wildfire Defence Services, you’ll receive monitoring prevention, and mitigation services to help keep your family and home protected from the potentially devastating effects of wildfires. Here are a few highlights of our Wildfire Defence Services:
Before Wildfire Season (Year-Round Service)
A Chubb Risk Consultant can provide a personalized wildfire hazard assessment (available upon request), with specific recommendations for how to protect your home in the event of a wildfire. For example, they can help recommend ways to reduce the fuel around your home that may feed a wildfire (e.g., combustible materials like woodpiles or grass welcome mats) or identify other protective measures, like installing water tanks, pumps, or sprinkler systems that can be used in the event of a wildfire.
As a Wildfire Approaches
WDS will work with you to proactively defend your home. Deploying certified fire professionals to your home if a wildfire is threatening your area.
After the Threat Has Passed
WDS will return combustible material and other items that may have been temporarily relocated, as well as remove any fire-blocking gel that may have been applied to the home. During this time, WDS would be available to answer any questions you may have around our response. And, of course, we can help you process a claim if your home sustained any damage.
Chubb and WDS will make every effort to help protect our client’s homes from threatening wildfires. Our efforts in the US have been extremely successful, with millions of dollars in property saved from wildfire damage. There is no guarantee that our actions can prevent damage to our clients’ homes. There may be instances when Chubb will not be able to provide defence services, such as when conditions become too perilous for wildfire fighters to enter the area. WDS will serve as an additional resource to other public wildfire responders. WDS will coordinate with local authorities to safely access our client's property. However, there may be situations where WDS cannot provide their services, and there is no guarantee that their services will prevent damage.
Chubb Wildfire Defence Services Unenrollment
If you live in an eligible location and you received a notice or policy documents confirming your enrolment, there is no further action needed.
If you wish to opt out of this service, you can email wildfiredefenceoptout@chubb.com, providing your name, policy number, and the address(es) you wish to exclude from the service.
Please contact your insurance broker if you are a client and have questions regarding Chubb’s Wildfire Defence Service.
Related Resources
Insights and expertise
What to do when a wildfire approaches
Wildfire preparedness: Enhancing home resiliency and defense
Post-wildfire home inspection guide
How to prepare for a wildfire
Protecting your art and other valuables from wildfire damage
The non-insurance products and services described herein are provided by Wildfire Defense Systems, Inc., a third party vendor not affiliated with Chubb. This information is descriptive only. All products may not be available in all provinces and territories. Coverage is subject to the language of the policies as issued. Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at www.chubb.com/ca-en. Insurance provided by Chubb Insurance Company of Canada or Chubb Life Insurance Company of Canada (collectively, “Chubb Canada”). All products may not be available in all provinces or territories. Chubb Canada, Suite 2500, 199 Bay Street, Toronto ON M5L 1E2.