Cyber

Hong Kong SME Cyber Preparedness Report 2019

11/2021
binary code

Ignorance is risk

The second, annual Chubb Hong Kong SME Cyber Preparedness Report - ‘Ignorance is Risk’, revealed Small and Medium enterprises (SMEs) in Hong Kong SAR have a low level of confidence in their employees’ ability to manage cyber risk. In fact, 47% of SME leaders in Hong Kong SAR say that their employees do not recognise the severity of cyber risks to the business, and 41% say there is no consistent understanding across their organisation of what cyber risk means.

The report showed an increase in the number of cyber incidents affecting SMEs in the past 12 months. It also examined the common types of cyber breaches, concerns among SMEs post-breach, as well as the incident response plans.  

Other key findings from the report include:

Key findings

  • SMEs are most concerned about the effects on their relationships with customers (51%) after a cyber incident.
  • The most commonly experienced types of cyber incidents in 2019 were
    • data loss through system malfunction, technical fault (29%)
    • human error (24%)
    • business interruption from system malfunction, technical fault (18%).
  • More than half (54%) of SMEs do not have a data breach response plan in place. 
  • Nearly a third (32%) of SMEs did not purchase cyber risk insurance before or after a cyber breach.

Download the full report

Insights and Expertise

We keep you informed — and your business protected — with these helpful articles.
woman working remotely
Ten tips to stay cyber-safe when working remotely
Best practices for companies and employees to minimise Cyber Risks.
cyberspace
Tales from the dark web
Learn how criminals use the dark web, the myriad exposures it creates and why it’s important for organizations of all sizes to understand this digital underworld.
binary code
Hong Kong SME Cyber Preparedness Report 2018
We look at the types of cyber incidents SMEs in Hong Kong are facing, what their attitudes are towards these risks, and how they are managing the out-fall from incidents.
man with glasses in the dark
What is the dark web?
Learn what is dark web and the risks it can pose to you and your company.
handshaking for agreement
Small companies not under the radar for cyberattacks
A common misconception among small and medium enterprises (SMEs) is that their operations are too small to be noticed by predators and hence do not need cyber protection.
laptop keyboard
Managing data breaches
There’s no way to eliminate cyber risks like data breaches but there’re a variety of measures that can help businesses manage and mitigate risks.

Have a question or need more information?

Contact us to find out how we can help you get covered against potential risks.