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From the theft of a treasured heirloom to a catastrophic event, property claims can put a strain on resources and significantly impact an individual or a family’s day-to-day operations and life. You have the assurance of Chubb’s Claims Promise of legendary service and expertise to get you and your family back to normal as soon as possible. Because after all, we know we're not just restoring properties and possessions, we're restoring people's lives.

The Chubb claim difference is as follows:

  • 96% customer satisfaction rating on personal property claims-superlative customer service and empathetic claims handling is at the core of what we do
  • A team of in-house examiners who are experts in all types of property claims across Canada, including cyberbullying and damage to bespoke homes, valuable/rare articles and wine cellars  
  • Local autonomy to settle and pay claims quickly. For example, if it is determined that the damage to your property makes it uninhabitable or you have extensive damage to your belongings due to your covered loss, we will provide a payment cheque in advance to cover temporary living expenses, clothing and other immediate needs the very next day.
  • Personal Property FAQs
  • PRS Claims Tipsheet
  • Independent Adjusters Claims Services
  • Field Adjusters Claims Service Standards

Derek Kea
VP, Claim Leader, Property Claims