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The unexpected has a way of happening to everyone. At Chubb, we understand that handling a claim isn’t just about replacing what’s been lost. Behind every loss is a person and a story. We’re here to listen and no detail is too small. Talk to Chubb, share your story and let us put our resources, our people and our expertise to work for you.

For Personal Insurance Claims,  please download the respective claim form and submit the completed form to

For assistance, please contact our Customer Service Representatives at the above address or through the following channels during office hours (Mondays to Fridays, 9:00am to 5:30pm, excluding Public Holidays):

By Email:

+852 3191 6656

By Fax:
+852 2560 3565