For Personal Insurance Claims,  please download the respective claim form and submit the completed form to IPTClaims.HK@chubb.com:

For assistance, please contact our Customer Service Representatives at the above address or through the following channels during office hours (Mondays to Fridays, 9:00am to 5:30pm, excluding Public Holidays):

By Email:
Inquiries.HK@chubb.com

Hotline:
+852 3191 6656

By Fax:
+852 2560 3565