Alternatively, you can get in touch with our Customer Service Team through the following channels:

  • WhatsApp - Chat with us instantly
    • General Customers: WhatsApp us at 31916208 or click here
    • Hang Seng Bank Customers: WhatsApp us at 31916668 or click here
       
  • Visit Our Customer Service Centre (for individual policyholders):
    • Address:
      Room 301, 3/F., Lincoln House,
      Taikoo Place, 979 King’s Road,
      Quarry Bay, Hong Kong

    • Office Hours:
      Monday to Friday, 9.00 a.m. to 5.30 p.m. except public holidays
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