Overview

Enhanced Services

Client Relationship Management, Easier For You

Companies and risk managers today face an increasingly complex array of risks. But for organisations that span geographies, those risks are interconnected and magnified. That thought was top of mind when we created Chubb Global Accounts Division.

Our goal is to make managing your insurance program as easy as possible, and we structured the division that way. Our global, multidisciplinary network is dedicated to providing you, your team and your broker with comprehensive support in all areas of your program, at all times. It’s a complete approach that spans borders, lines of business and service areas seamlessly. There’s nothing easy about managing a global insurance program. We just make it easier for you.

Claims Relationship Management, Coordinated, Real Time and Responsive

Much of what you’ll find in Chubb Global Accounts Division stems from our ongoing dialogue with clients and their brokers. That’s especially true when it comes to claims. Our claims relationship management for multinational companies is now coordinated by senior claims executives at home and abroad. It’s staffed by seasoned claims professionals locally, and supported by consistent protocols and processes globally. We put the dialogue on claims where it should be – at the heart of the client relationship, throughout the lifecycle of the insurance contract. And when a claim occurs – wherever it occurs – we’ll manage it consistently and accurately, and we’ll resolve it efficiently.

Global Service, Published Standards, Transparency and Accountability

Our Global Accounts Division service team ensures timely and consistent administration of your program.  With leading-edge technology and our expansive network, we manage globally and execute locally. We adhere to demanding performance and delivery standards, so your Chubb experience will always be superior – and consistent – in terms of quality, accuracy and efficiency.

Legal and Regulatory Monitoring, Local Knowledge Drives Compliance

In today's ever-changing regulatory climate, your insurance partners simply must understand local rules and customs. Our international, multidisciplinary teams have you covered. With local experts around the world, we stay on top of evolving legal and regulatory conditions in real time, so you can always be aware of the requirements that affect your program, regardless of geography.

Worldview®

Powerful, Comprehensive and Transparent Worldview®, our unique and award-winning web-based platform, puts the status of your entire insurance program at your team’s fingertips – in real time. Your team can view program and claims updates, get copies of local policies and certificates, and even access the proprietary research tools our underwriters, account managers, claims teams and legal staff use every day.

That’s just a small sample of what Worldview® can do. You can configure it to give you what you want, when you want it and how you want it– from fast email alerts when something happens, to a range of custom reports. In short, it’s the most powerful, effective and transparent tool of its kind in the industry, and it’s available exclusively to Chubb clients and their brokers.

A Superior Alternative

Chubb Global Accounts Division provides a coordinated approach to managing the wide range of risks facing large, sophisticated businesses. It puts the power of our entire global organisation at your side, as you grow your global footprint.

Resources

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