One of our highly trained risk consultants will visit your home once you're a Masterpiece customer. Architecture will be documented, details will be catalogued, measured and photographed – all  part of our Masterpiece policy. This means we can agree with you upfront, exactly what is insured and for how much, including ‘agreed value’ for valuables and fine art - so you know the exact sum you will receive in the event of a loss.

We provide physical loss or damage cover (including accidental damage) with minimal restrictive conditions, no under-insurance penalties and no small print. It comes from understanding what we are insuring. We’ll make sure your belongings are covered for the amount it costs to replace them today.

The moment you make a claim, we are ready to deal with it in a fast, fair and fuss-free way. We have a team of road adjustors who visit properties throughout Australia in the event of a significant claim. Our 100+ claims team based in Sydney are also not just call centre staff; many have years of experience, empowered to make swift decisions to get you back to where you were before your claim.

Let us raise your expectations of what insurers can deliver.