In this Statement, We, Our and Us means Chubb Insurance Australia Limited (Chubb).
You and Your refers to Our customers and prospective customers as well as those who use Our Website.
Chubb is committed to protecting Your privacy. Chubb collects, uses and retains Your Personal Information in accordance with the requirement of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as amended or replaced from time-to-time.
Why We Collect Your Personal Information
The primary purpose for Our collection and use of Your Personal Information is to enable Us to provide insurance services to You.
Sometimes, We may use Your Personal Information for Our marketing campaigns and research, in relation to new products, services or information that may be of interest to You.
How We Obtain Your Personal Information
When information is provided to Us via a third party We use that information on the basis that You have consented or would reasonably expect Us to collect Your Personal Information in this way. We take reasonable steps to ensure that You have been made aware of how We handle Your Personal Information.
When do We disclose Your Personal Information?
We may disclose the information We collect to third parties, including:
In the circumstances where We disclose Your Personal Information to the Chubb Group of Companies, third parties or third parties outside Australia We take steps to protect Personal Information against unauthorised disclosure, misuse or loss.
Your decision to provide Your Personal Information
Please contact Our customer relations team on 1800 815 675 or email CustomerService.AUNZ@chubb.com if you would like:
To request access to, update or correct Your Personal Information held by Chubb, please complete this Personal Information request form and return it to:
Where your request concerns Chubb Insurance Australia Limited please return the form to:
Where your request concerns Combined Insurance please return the form to: