Randy and his wife were preparing to host their children and grandchildren for dinner when an electrical fire broke out in their home. Thankfully, they escaped uninjured with their dog Cooper. Randy’s broker contacted Chubb immediately, and within hours payment was authorised so Randy and his wife could find another place to stay.
During the construction process to rebuild their home, Chubb couldn’t have made the process easier. With the nearest suitable accommodations over 2 hours away, Chubb helped build temporary living arrangements on their property so Randy and his family could stay close to home during repairs.
What mattered most to Randy was his family’s happiness, and Chubb put Randy and his family’s needs first. And even though it was a major claim, Randy never once had any problems with Chubb. Instead, Chubb was there each step of the way