At every step, Chubb put the family first.
During the last days of summer, Gretchen and her children suddenly heard a large boom. Lightning had struck the house. With smoke pouring from the electrical sockets, she quickly realised her home was on fire and scrambled to get her kids and dogs to safety.
Brian rushed home to find his home engulfed in flames. And although his insurance records were still inside, one call to Chubb from his driveway was all it took to file his claim.
Right away, Chubb started by giving the family a cheque for school uniforms so the kids could attend first day like nothing ever happened. Less than 24 hours later, Chubb declared the family’s home a total loss so they could begin moving forward. At every step they focused on what was best for the family, from Brian’s first call to helping them move into the perfect home to replace the one they lost.