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Paul M.

When a leak in Paul’s kitchen required a complete renovation, Chubb was there every step of the way.

A claim with Chubb means to be treated with fairness.

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After a cold, wet winter, a leak under Paul’s kitchen floor was worse than he expected. Within 24 hours of calling Chubb, an adjuster arrived to help and contacted a builder on Paul’s behalf. The adjuster returned the next day with the builder, and supervised the renovation for the next two months.

Not only did Chubb offer to move Paul to a nearby hotel, they didn't blink an eye when Paul needed to replace some of the details, including a new sink, granite, and flooring.

For Paul, working with Chubb meant working with an insurer that was quick to make offers to help and to do what was right.

"Chubb covered us all the way, and working with them was very fair and convenient."

Paul M.

The person featured in this video is a Chubb Masterpiece customer. Whether or to what extent a particular loss is covered depends on the facts and circumstances of the loss and terms, conditions and exclusions of the policy issued. Masterpiece is issued and insured by Chubb Insurance Australia Limited AFSL 239687, ABN 23 001 642 020. Any advice provided is general only and does not consider your objectives, financial situation or needs. To decide if this product is right for you, please read the Masterpiece Product Disclosure Statement and Policy Wording and Chubb’s Financial Services Guide.

The product issuer Chubb Insurance Australia Ltd (Chubb) AFSL 239687 ABN 23 001 642 020, has prepared a Target Market Determination (TMD) for this product as required under section 994B of the Corporations Act 2001 (Cth). The TMD sets out who this product has been designed for and who it is not suitable for and identifies the conditions and restrictions on its distribution. A copy of the TMD for this product can be found here. The TMD is not a Product Disclosure Statement (PDS) and is not a summary of the product features or terms of the product. Persons interested in acquiring this product should carefully read the PDS before deciding whether to purchase this product.

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