Chubb in Australia

Customer Service

We know that customer service is an important measure of an insurance company's worth. Chubb proves its expertise to customers like you by using only the best resources available to handle every claim fairly and speedily.

NSW Stamp Duty Exemption for Small Businesses

From 1 January 2018, NSW stamp duty will be exempt for small businesses with aggregate turnover less than $2 million per annum.

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Chubb Assistance for Business and Leisure Travel Policyholders

Invaluable emergency and non-emergency aid for travel policyholders, with added security measures designed for uncertain times.

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Complaints and Dispute Resolution

Procedures on how to lodge complaints and resolve disputes arising out of your experience with Chubb’s products and services.

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Financial Services Guide

A financial services guide from Chubb to help you decide if we have the right products and solutions for your needs.

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NSW Emergency Services Levy Information

Information about Chubb's application of the NSW Emergency Services Levy.

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Australian Financial Complaints Authority

Australia has a new financial dispute resolution scheme. The Financial Ombudsman Service (FOS) has been replaced by the Australian Financial Complaints Authority (AFCA).

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Support for Chubb Customers in Need
Chubb’s policy for customers experiencing vulnerability, family violence and/or financial hardship.
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