Announcing the 2025 Chubb Life Support Person of the Year

We’re delighted to announce our Chubb Life Support Person of the Year winners for 2025. See who’s taken out our top awards and how they’ve gone above and beyond to ensure the smooth running of the businesses they support and most importantly, that customers get the financial advice and protection they need. 

Erin Vaughan – first place 

Erin Vaughan from Solve Advisers Ltd in New Plymouth was nominated by Kelvin McDowell and James William Thompson. Business Partnership Manager – Erica Hamer. 

Erin is a true superstar and indispensable member of the Solve Advisers team. With her responsibilities ranging from general admin, managing claims and coordinating appointments, Erin remains calm in the chaos ensuring every customer interaction is professional and compassionate. 

Erin ensures customer reports are accurate, writes clear, compliant Statements of Advice and keeps all processes running smoothly. Her technical skill, proactive mindset and unwavering reliability frees up the team to focus on what they do best – knowing Erin has everything else under control.

Erin wins a $1000 Prezzy Card.

Jan Finnie – second place

Jan Finnie from SHARE Dunedin was nominated by Richard Thomas and his team. Business Partnership Manager – Simon Prentice.

Jan has been a crucial asset to Richard and the SHARE Dunedin team for the past 17 years. 

Recognised for her unparalleled loyalty, support, extensive knowledge and efficiency, she’s built lasting relationships with providers and customers alike. She’s also a fierce advocate, constantly ensuring customers are treated fairly.

Jan treats the business as if it were her own, taking full ownership of her role and delivering consistent, high-quality support day after day. She’s the glue that holds the operation together.

Jan wins a $500 Prezzy Card.

Loma Robertson – third place

Loma Robertson from Cole Murray Group in Hawke’s Bay was nominated by CEO Will Vermuelen and his team. Business Partnership Manager – Carol Saxton. 

A highly respected and valued member of the Cole Murray team, as Adviser Support Manager, Loma efficiently organises Will and his team, managing compliance and resolving technical issues, all while maintaining a positive attitude. Her dedication, problem-solving and extensive product knowledge all play a vital role in ensuring the team are equipped to provide outstanding advice and ensure their customers get the protection they need.   

Loma wins a $300 Prezzy Card.

Emma Judd – Honourable Mention

Emma Judd from AON was nominated by 10 Advisers she looks after across the country. 

Emma has been recognised by 10 of the retail Advisers she supports for her exceptional contributions to AON. Emma leads the AON Life Support Hub and is crucial to the daily operations of the team. Described as a workhorse, legend and office all-star, Emma’s efforts have led to significant improvements in efficiency and compliance and her dedication, precision and people-first approach allows the team to focus on their customers.

Congratulations to our winners and a massive thank you to everyone who participated this year. We’ve listed all nominees below in recognition of their efforts. We’d also like to thank everyone who nominated their Chubb Life support people, we’ve shared your acknowledgements with them.

Let’s continue to celebrate everyone who supports our shared goal of providing New Zealanders access to the financial advice and protection they need.