An Insurance Adviser does exactly that - they provide professional advice to you about insurance protection. They're able to assess your individual needs, or those of your family, assets or business to provide you with professional advice. As insurance experts, they should be able to guide you as to the combination of insurance that will suit your specific situation, your financial goals and minimise your insurance premiums as much as possible. Insurance Advisers typically advise on personal insurances for individuals and their families.
Independent Insurance Advisers are sometimes called Insurance Brokers or Financial Advisers (they work across multiple insurance companies and products). Insurance Advisers are usually specialists that work with one specific company. If you want to manage risk for yourself and your family, then chatting with an Insurance Adviser could be a great way to ensure you have peace of mind that you have the right insurance policies in place. It can be overwhelming knowing what to ask an adviser when you do have that chat, so here are some key questions to get you started.
Insurance Advisers aim to simplify insurance, not complicate the process for you. They are there to listen to your needs, understand how your personal circumstances may change in the future and simplify your decision making process about which insurance product or products may work for your situation. If you’re worried about what the process involves, or how long it might take, do ask them upfront, or read on for a general overview.
Trust and confidence in your Insurance Adviser is key to a good working relationship. You want to be assured that you’re talking with someone who understands the industry and has experience in advising others about their insurance needs. We recommend you ask the following questions to get a good understanding of how an Insurance Adviser might best help you.
To ensure you keep the cost of your insurance premiums in check, understand what insurance policies you need and don’t need for your current situation. Types of personal insurance you may chat with your Insurance Adviser about include the following:
It’s important to understand the benefits of each of your insurance policies. Of course these will differ from policy to policy, but we’ve detailed some of the topline benefits you could expect, and encourage you to discuss these with your Insurance Adviser.
All insurance policies have exclusions. Your insurance adviser can talk you through the exclusions for each policy so you can make an informed choice. We don’t recommend agreeing to a policy before you understand the exclusions that apply. Lower premiums can mean more exclusions or varying cover, so this will be part of your decision making process - what you need to be covered for and your available budget. Typical exclusions that may prevent you being able to make insurance claims can include pre-existing medical conditions, drug use, criminal activity and so on. Check with your Insurance Adviser for specific details regarding the policy you’re interested in.
By having an Insurance Adviser, you simplify any changes you need to make to your policies by having a single point of contact for changes or queries. Your Insurance Adviser also understands your history and your future financial goals so can help you make the right insurance decisions as your needs or life circumstances change. Simply chat with your Insurance Adviser about how and when to get in touch if you have a question, a change or a claim to make.
1. Get in touch - no need to go through the main call centre line, call your Insurance Adviser instead.
2. Discuss - not sure about something? Need an element of your insurance explained? Want to better understand an exclusion? You can ask for advice any time.
3. Make a policy change or insurance claim - if your circumstances change or you need to make a claim, let your Insurance Adviser support you through the process.
4. Processing - not sure how your policy is progressing, or need to know the status of your insurance claim? Call your Insurance Adviser.
5. Confirmation - your Insurance Adviser will be across all of your insurance particulars. Ask them for details or copies of policies as you need them.
Insurance policy costs can vary widely, so it’s important to understand what you’re paying for and what benefits you’ll get in return. Sometimes the cheapest policy won’t cover your needs and you’ll need to pay a little more for relevant cover. Your Insurance Adviser will be able to provide different insurance cover options for you, at different cost levels.
Understanding how your insurance costs will change as you move through different life stages or by making lifestyle changes may be useful to commit to the insurance costs you have today. You can also seek more general financial advice from a qualified Independent Financial Adviser to ensure you can afford the insurance you need.
Before engaging an Insurance Adviser it can be helpful to understand your insurance requirements and financial situation so you can be specific about your needs when talking with an Insurance Adviser.
Your needs, the needs of your family, or your business are all unique. Making sure you get the right level of cover for your personal or business situation is an important decision. Chubb Life can support you to make the right insurance decisions.
Are you keen to know more about protecting yourself, family or business? A Chubb Life Insurance Adviser can provide advice about personal insurance or life insurance for business policies today. Contact us to talk to an Insurance Adviser or learn more about our range of insurance products.
Find the right cover for you
To make sure you choose the right cover for your needs, you'll need the help of a qualified Insurance Adviser. We can connect you with an Adviser near you. Leave your details and someone will give you a call for a quick, no-obligation chat about your personal insurance needs.