What can we help with?
ASB Visa Platinum Rewards travel insurance
ASB has appointed AIG to be the new provider of the travel insurance for ASB Visa Platinum Rewards customers.
Please visit the ASB website to learn more.
If you have questions about a Chubb Life insurance policy, please complete our online form to let us know how we can help and one of our friendly New Zealand based team members will be in touch
If your query is urgent, contact us directly
Freephone 0800 270 714
Overseas +64 4 915 8753.
The Chubb Life team is available between 8am to 6pm Monday to Friday.
Complaints and dispute resolution
We strive to provide our customers with the highest possible level of service, so if you’re unhappy with the service you’ve received, we want to make things right.
Your insurance is underwritten by Chubb Life Insurance New Zealand Limited (Chubb Life). Chubb Life has an A (Excellent) financial strength rating given by A.M. Best Company Inc. A summary of the rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended. For the full rating scale and more rating information visit www.ambest.com/ratings/guide.pdf