We have different teams available to help you, depending on what type of policy you have.
Life Insurance
If you set up your policy through an Insurance Adviser
Freephone 0508 464 999
Overseas +64 4 470 7834
Fax 0508 464 777
Email Getintouch.NZ@chubb.com
If you set up your policy online or over the phone
Freephone 0800 900 047
Overseas +64 4 931 9772
Fax 0064 4 470 9151
Email Getintouch.NZ@chubb.com
Travel Insurance
If you purchased a Chubb Travel Insurance policy please contact the Chubb Travel Insurance team
Freephone 0800 422 346
Mon - Fri 10.30am - 7pm
Email travel.nz@chubb.com
If you're an ASB customer who purchased or activated your ASB Travel Insurance through your ASB Visa Platinum Rewards Credit Card or ASB Gold Card, please get in touch:
Freephone 0800 881 675
Overseas +64 4 931 9772
Fax 0064 4 470 9151
Email ContactUs.NZ@Chubb.com
Funeral Insurance
Freephone 0800 900 047
Overseas +64 4 931 9772
Fax 0064 4 470 9151
Email ContactUs.NZ@Chubb.com
Business Insurance
Freephone 0508 464 999
Overseas +64 4 470 7834
Fax 0508 464 777
Email Getintouch.NZ@chubb.com
General enquiries
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Your insurance is underwritten by Chubb Life Insurance New Zealand Limited (Chubb Life). Chubb Life has an A (Excellent) financial strength rating given by A.M. Best Company Inc. A summary of the rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended. For the full rating scale and more rating information visit www.ambest.com/ratings/guide.pdf