Our team of Global Client Services Executives understand various cultures, rules and regulations relating to global insurance. They work closely with our underwriters to ensure that we offer considered programme structures which comply with local regulations whilst also meeting the needs of our clients. They ensure that programmes are implemented within our strict service standards with full transparency and that the Chubb offices and partner insurers around the world issue the policies and any certificates on time and accurately.
Whilst it will always be the quality of our people that will be the true driver of our service excellence, they are supported by innovative technology to help implement and manage our global programmes.
Claims are the acid test of any insurance programme and this is even more important for a multinational programme
Claims – particularly if overseas - can be very complex and involve multiple parties. Our global claims handlers have the knowledge and expertise to manage the process ensuring clients receive an effective, efficient and fair resolution.