At Chubb, we do everything we can to mitigate the financial impact of a loss. That's why we provide access to additional professionals and processes that will help ensure you receive superior representation, fair resolution and prompt settlement of any claims against you.

Superior representation, fair resolution, prompt settlement.

Cyber Risk

Incident Response Services for our Cyber Policyholders

Comprehensive cyber reporting solution

In early 2016, we launched our cyber-incident response partnership with Crawford & Company. The initiative provides all Chubb Europe cyber policyholders with:

  • A direct, single point of contact to help manage the incident response from end to end
  • A 24/7 incident response hotline available in over 200 languages
  • A dedicated, highly qualified and accredited incident manager who will help navigate the complexities of the incident
  • Access to Crawford's seamless global network of forensics, legal, notification, fraud remediation and public relations experts
  • Flexibility to add other partners into the Crawford network of providers based on the insured's existing relationships
  • Access to our global underwriting expertise and claims network

The partnership demonstrates Chubb’s commitment to involving the right level of expertise in claims at the earliest possible opportunity. With cyber, and many other lines of business, it is the actions taken and decisions made immediately after notification that determine the outcome of the claim. The immediate aftermath of a cyber incident can be very challenging for organisations of all sizes and our aim is to help you navigate through the complexities and to regain control.

Incident Response Services for our Environmental Liability Policyholders

Comprehensive EIL reporting solution

When reporting an Environmental incident to us you will be assisted by local environmental specialists that work closely with our Chubb environmental claims team ensuring efficient communication between involved parties and quick access to funding of expenses.

An Incident Response Manager will help with crisis management, finding the right environmental consultants, contractors and legal assistance when and if required.

Partnership with Chubb means that the focus around the incident will be to mitigate the impact of the loss and to bring your business back to usual.