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Rami B.

When Rami’s family home was robbed, Chubb looked beyond the financial value to understand the sentimentality of what was stolen.

Chubb put the needs of Rami’s family first.

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Rami and his family arrived home one night to find their front door smashed and their house ransacked. Rami immediately called Chubb, who were concerned firstly for the safety and welfare of the family. With the house not being in a liveable condition and the security systems compromised, Chubb directed Rami to take the family to stay in a Hotel that was close by.

Rami was devastated when he learned what had been taken from the house, including irreplaceable items such as his father’s cufflinks. When the Chubb assessor came out, Rami was struck by their empathy and understanding that some of the items were special not because of their financial value, but because of the memories they held.    


The person featured in this video is a Chubb Masterpiece customer. Whether or to what extent a particular loss is covered depends on the facts and circumstances of the loss and terms, conditions and exclusions of the policy issued. Masterpiece is issued and insured by Chubb Insurance Australia Limited AFSL 239687, ABN 23 001 642 020. Any advice provided is general only and does not consider your objectives, financial situation or needs. To decide if this product is right for you, please read the Masterpiece Product Disclosure Statement and Policy Wording and Chubb’s Financial Services Guide.

The product issuer Chubb Insurance Australia Ltd (Chubb) AFSL 239687 ABN 23 001 642 020, has prepared a Target Market Determination (TMD) for this product as required under section 994B of the Corporations Act 2001 (Cth). The TMD sets out who this product has been designed for and who it is not suitable for and identifies the conditions and restrictions on its distribution. A copy of the TMD for this product can be found here. The TMD is not a Product Disclosure Statement (PDS) and is not a summary of the product features or terms of the product. Persons interested in acquiring this product should carefully read the PDS before deciding whether to purchase this product.

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