You just need to provide your policy number, the name of your company or organisation and the name of your broker (we will need this information to assist with your query) to our partner when you contact the helpline.
At the earliest possible opportunity when a potential problem arises relating to any employment issue, regulatory matter (for example a HSE or criminal investigation) or any other matter which gave rise to a claim against a director or officer (for example misrepresentation).
This Helpline is not to be used to notify claims. Should you need to notify a claim please contact your broker or email firstname.lastname@example.org.
Detailed consideration of documents/evidence is outside the scope of the helpline as is amending and/or drafting documents. It does not include guidance on matters involving collective employment law rights (for example, it does not include collective consultation redundancy procedures or TUPE consultation procedures), trade unions or industrial action. The helpline function is not intended to be used as a substitute for comprehensive legal advice and/or representation and the helpline is not intended for use where the insurance policy has triggered.