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Services for Former LMG Insurance PCL. Partners

If you have any enquiries or require further information, please contact our Customer Service Center at Tel. 1758 or Email: customerservice.th@chubb.com on Monday-Friday (except public holidays) from 8.00-20.00 hrs.



Chubb Samaggi Insurance Public Company Limited has completed the amalgamation with LMG Insurance Public Company Limited, which takes effect on 2 March 2026, following approval from the Office of Insurance Commission (OIC).

Please be assured that this amalgamation does not affect your rights, coverage, benefits, or policy conditions in any way. In particular:

  • Your existing insurance policy remains valid without any changes.
  • All coverage, terms, and benefits continue in full force and effect.
  • Claims handling, customer services, and policy renewals will continue seamlessly.
  • You may continue to exercise all rights under your policy as usual.

 


FAQ 
 

Brokers, Agents and partners
Brokers, Agents and partners

This amalgamation will not affect your business operations, business relationships, or activities in any way. Agents and brokers can continue your business as usual. Your existing contracts with LMG Insurance Public Company Limited remain in effect under Chubb Samaggi Insurance Public Company Limited, and no action is required from you. Chubb Samaggi is committed to supporting and facilitating our distribution partners with the same excellent service and attention to detail as before. Moreover, this amalgamation will bring even greater opportunities and benefits to you, as you will work with a larger and stronger insurer, better positioned to deliver enhanced services.

All policyholders will continue to enjoy uninterrupted and reliable coverage. Customers can confidently renew their existing policy with their current agent, broker, or branch under Chubb Samaggi Insurance. Chubb Samaggi is dedicated to caring for all our customers—individuals, families, small businesses, and corporate clients—drawing on over 70 years of insurance expertise in Thailand and a network of 71 branches nationwide.

This amalgamation strengthens Chubb Samaggi, making us the fourth largest general insurance company in Thailand based on total direct premium. Chubb Samaggi is committed to offering a wide range of quality insurance products, efficient and responsive claims services, and a deep understanding of our customers through enhanced resources and infrastructure. Our strong financial stability and ongoing innovation in technology ensure an excellent experience in policy management and claims. These advancements will also empower our agents, brokers, and business partners to better meet the diverse needs of their customers. 

The amalgamation does not change our strategy.  This purchase shows Chubb Samaggi’s commitment to growing in the market and continuing our strategy of enhancing our products and services that meet customer needs, leveraging the knowledge, expertise and experience of both companies. 

At this stage, the way we operate remains unchanged, and it is business as usual. Our key account representatives will work closely with you, providing updates and gathering your feedback and preferences. This collaboration will help us continually develop solutions to help meet your customers' needs and drive sales.  

You should continue to communicate with your usual contact person. If your point of contact changes, we will contact you directly.

We remain committed to providing excellent claims services. Our team of experts will continue to manage claims efficiently and without interruption. Customers, agents, and brokers can submit claims through all existing channels as usual.

For your clients who hold insurance policies originally issued by LMG Insurance Public Company Limited and are still within the coverage period, claims can be reported through 1758. 

Quotes already issued by either company prior to the amalgamation will be honored in accordance with the stated terms until the end of the contract period.

After the completion of the amalgamation, you may still receive emails from the LMG domain or email addresses ending with @lmginsurance.co.th during the initial period. You can continue to communicate with your contact person as usual. Please rest assured that we are committed to making the transition as smooth as possible. The company plans to implement email addresses from the @chubb.com domain in the near future.